Privacy Policy

ARTCAST STUDIO

Privacy Policy


1. INTRODUCTION

ARTCAST STUDIO, operated by Joel Crampton ("we," "us," or "our"), is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you engage our design services, visit our website, or interact with us in any capacity.

This policy applies to all personal data processed by ARTCAST STUDIO and complies with the UK Data Protection Act 2018, the General Data Protection Regulation (GDPR), and other applicable data protection legislation.


2. INFORMATION WE COLLECT


2.1 Personal Information

We may collect the following categories of personal information:

  • Identity Data: Name, title, company name, job title

  • Contact Data: Billing address, delivery address, email address, telephone numbers

  • Financial Data: Bank account details, payment card details (processed securely through our payment providers)

  • Transaction Data: Details about payments to and from you and other details of services you have purchased from us

  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website

  • Usage Data: Information about how you use our website and services

  • Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preference.


2.2 Design Assets and Content

As part of our services, you may provide us with:

  • Brand assets, logos, and design materials

  • Product information and specifications

  • Creative briefs and design requirements

  • Reference materials and inspiration


3. HOW WE COLLECT YOUR INFORMATION

We collect personal information through:

  • Direct interactions when you contact us, enter into a contract, or provide feedback

  • Automated technologies or interactions when you use our website, including cookies and analytics tools

  • Third parties including business partners, service providers, or publicly available sources


4. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

4.1 Contractual Necessity

  • To perform the design services you have requested

  • To manage our relationship with you, including billing and support

  • To deliver and maintain project files and asset

4.2 Legitimate Interests

  • To improve our services and develop new offerings

  • To manage our business effectively and efficiently

  • To protect against fraud or other illegal activities

  • To maintain appropriate business records

4.3 With Your Consent

  • To send you marketing communications about our services

  • To use your work in our portfolio (as outlined in our Terms and Conditions)

  • To collect testimonials or case studies about our work together

4.4 Legal Obligations

  • To comply with legal requirements, court orders, or regulatory obligations

  • To establish, exercise, or defend legal claims


5. DATA SHARING AND DISCLOSURE

We may share your personal information with:

5.1 Service Providers

  • Cloud storage providers

  • Email and communication platforms

  • Accounting and invoicing systems

  • Payment processors

  • Project management tools

5.2 Professional Advisors

  • Lawyers, accountants, auditors, and insurers who provide legal, accounting, and other professional services

5.3 Legal and Regulatory Bodies

  • Government bodies, regulators, law enforcement agencies, courts, or other third parties where we believe disclosure is necessary under applicable law or regulation

5.4 Business Transfers

  • Third parties in connection with a business transaction such as a merger, acquisition, or sale of assets

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.


6. INTERNATIONAL TRANSFERS

We primarily store and process your data within the United Kingdom and European Economic Area (EEA). However, some of our service providers may be based outside these regions, which may involve the transfer of your data to countries that may not provide the same level of data protection.

When we transfer your data internationally, we ensure appropriate safeguards are in place, including:

  • Using standard contractual clauses approved by the UK Information Commissioner's Office or European Commission

  • Transferring only to countries deemed to provide adequate protection for personal data

  • Using approved certification mechanisms or codes of conduct


7. DATA SECURITY

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. These measures include:

  • Encryption of sensitive data

  • Password protection for all digital systems

  • Secure, locked storage for any physical documents

  • Access restrictions to personal information

  • Regular security assessments and updates

We have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.


8. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider:

  • The amount, nature, and sensitivity of the personal data

  • The potential risk of harm from unauthorized use or disclosure

  • The purposes for which we process your personal data

  • Whether we can achieve those purposes through other means

  • The applicable legal requirements

For client projects, we typically retain data for:

  • Financial records: 7 years from the end of the financial year (as required by tax legislation)

  • Project files: 2 years after project completion

  • Contract information: 6 years after contract termination

  • Marketing permissions: Until you withdraw consent


9. YOUR LEGAL RIGHTS

Under data protection law, you have rights including:

  • Right to Access: You can ask for copies of your personal information.

  • Right to Rectification: You can ask us to correct inaccurate information or complete incomplete information.

  • Right to Erasure: You can ask us to erase your personal information in certain circumstances.

  • Right to Restriction: You can ask us to restrict the processing of your information in certain circumstances.

  • Right to Object: You can object to our processing of your personal data based on legitimate interests.

  • Right to Data Portability: You can ask that we transfer information you have provided to another organization or directly to you.

  • Right to Withdraw Consent: If we rely on your consent to process your personal data, you can withdraw this at any time.

If you wish to exercise any of these rights, please contact us using the details provided below. You will not have to pay a fee to access your personal data or exercise any other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive, or we may refuse to comply with your request in these circumstances.


10. COOKIES AND TRACKING

Our website may use cookies and similar tracking technologies to distinguish you from other users. This helps us provide you with a good experience when browsing and allows us to improve our site.

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.


11. MARKETING COMMUNICATIONS

We may use your personal data to form a view on what services may be of interest to you. You will receive marketing communications from us only if you have requested information from us, purchased services from us, or provided us with your details and have not opted out of receiving marketing.

You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.


12. CHILDREN'S PRIVACY

Our services are not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.


13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.


14. CONTACT INFORMATION

If you have any questions about this Privacy Policy or our data practices, please contact us at:

ARTCAST STUDIO
Joel Crampton
45, 13 BLOSSOM STREET
MANCHESTER M4 5AF
UNITED KINGDOM


15. COMPLAINTS

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, we would appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.